Send completion notification to person who submitted a form

[Mike_van_den_Bos]

Hi there,

We want to use a form for external clients to put in requests with our teams. But we would also want the option to automatically send a notification when a task is completed.

Is that possible?

[Christine_Bolton]

Hi @Mike_van_den_Bos,

This is not currently possible with Asana natively. You may be able to do this with Zapier if you use the custom field mapping feature in the Asana forms.

Another option, if you don’t want to go the Zapier route, the custom field mapping with the email address will provide you with the ability to click the email address to open your email platform and send the email manually.

[lpb]

@Phil_Seeman, calling Flowsana…?!

[Phil_Seeman]

Thanks for the bat-signal @lpb!

Yes, @Mike_van_den_Bos, you can accomplish this with my Flowsana integration. Here’s how:

Is there a way to create an auto-responder upon work completion?

Hi @James_Cochran, Yes, as @Emily_Roman mentioned, my Flowsana integration can do what you’re wanting. Here’s what you would do: First, create a Forms Support workflow for the request form, the critical part being to check the highlighted option to add the submitter as a Collaborator: [image] (You might also want to use the “Send email confirmation to the form submitter” functionality; Asana also sends a confirmation but it’s canned, whereas here you can customize the subject and body of t…

[Bastien_Siebman]

@Phil_Seeman

you can accomplish this with my Flowsana

Phil is everywhere