I created a rule that is supposed to run when a task in a certain section is marked as complete. The rule tells it to create a new task.
I first tested a while ago and it worked, but I changed some timing requirements (the tasks that are being marked complete are being marked complete automatically based on another rule) and this was my first test of it working with the new specifications, and it didn’t run.
@Lainey_Schmidt - welcome to the forum! Can you open your rule, click the 3 dots near the top right, and make sure this checkbox is selected:
@Lainey_Schmidt - gotcha, are you able to trigger this rule if you manually complete a task in that section?
Yes! I tested that this morning - I created a new task and manually marked it complete, and the second rule ran and created the task I had built in that rule.
@Lainey_Schmidt - super odd, not sure what is going on. Do you have any other rules running besides the one that completes these tasks and then this one to create another task? Only thing I can think of is some weird collision that happens after your first rule runs to complete the task (e.g., the task gets moved to another section or something so it fails to trigger the second rule’s section condition).
If not, your best bet is to follow these steps to create a ticket directly with Asana:
Any chance the task is being completed in the context of another (multi-homed) project?
Any chance it fails on recurring tasks (expected) but works on non-recurring tasks?
If not, Support, as @Stephen_Li suggested.
Thanks,
Larry
Thanks.
The only other rule I have running is one that adds all tasks (when created) to an additional project (attached screenshot). I would imagine that if this was the issue, it wouldn’t work even on my manual tasks, because it applies to everything.
It’s hard to test the recurring/non-recurring question in one day, but if that were the case, what would be the issue/fix?
I have submitted a ticket to support so will hopefully hear from them as well!
New recurrences that are added after completing a recurring task unfortunately don’t trigger rules as you would expect; triggering rules only happens with non-recurring tasks; no workaround.
Hopefully Support can help. I notice it looks like you’re using the classic Rules builder. Not sure it would help but you could consider re-writing the rules in the new rules builder??
Wow, that seems like a huge inconvenience to not be able to set rules based on recurring tasks. I hope Support has some option for how to make this work.
I only have one rule (the one not related about adding tasks to an additional project) in the classic rules builder. The ones that are related to this issue were made in the new rules builder.
They won’t, I’m afraid!
You can search for a Product Feedback thread to vote on that feature though.
As mentioned, they likely won’t, but I do 
- you can use the rules in our Flowsana integration, which do trigger on new instances of a recurring task. 
