Remove Incorrect Emails after Already Removed from Team


During set-up of our Asana team, the admin invited team members using an incorrect email address. They cannot access these email addresses to remove themselves from the list.

I’ve already removed them from the team, which should have removed them completely as they never accepted the invite.

Now every time we want to assign a task it shows both the correct and incorrect email. This is irritating because people keep assigning tasks to the wrong email address.

What can be done to fix this?


@Benjamin_Artinian first you need to temporarily add the email address you are trying to remove back to a team. At this point, follow the steps that @Marie has outlined in the post below: