Hi guys, I am using a free version of Asana for my team management. My colleague had prepared a team with a name Museum Design.
The same colleague is now not with our organization and her Gmail account is also deleted from our domain.
I want to create a team with the same name or if possible want an access to the same group.
Please let me know how can I get it done. Thank you.
@Michael_Harding is absolutely correct. This is something our user operations team would be more than happy to assist you with. Simply reach out to us via our Asana support form, the link for which Iāve provided below:
Before I reach out to Asana Support team, I have a member of that team who is still working with us. I have told her if she can delete the team. As we are using a free version, I think she will be able to do it.
Yes, that should be no problem @Rohan_Pabale, in a free Org any Team members can delete a Team, following the steps below, so if your colleague is still a member of this Team, se should definiotely de bale to delete it!
Access the Team Settings: Head over to your sidebar and hover your mouse over the Team youāre looking to delete and click on āā¦ā icon next to the teamās name
Select Edit Team Settings
Navigate to the āAdvancedā tab
Select āDelete the Teamā
If it doesnāt work, feel free to reach out to our support team, theyāll be more than happy to help!
Have a great day!
I said the same thing to Asana 3 years ago and they told me they can recover anything deleted. STILL, it could jeopardize success of a client on a tight deadline. Itās kinda ridiculous.
I am not seeing the āadvancedā tab with options to delete teams even though I am the person that created the teams. Could you let me know what I am doing wrong or what else to look for? Thanks very much.
Hi! I think I found the solution to your problem. We had the same exact issue. Just go to admin console > Teams > Click the 3 dots on the right most side of the team you want to delete > Remove team from division.
This way the delete button will appear. It happened to be that you canāt delete a team when itās part of a paid division. You need to remove from division first.
Seems that this isnāt in any forum yet. I hope this helped. Iām 2 Years late. hehe