Not sure if it’s a bug or not, but did the latest update to the Asana Inbox take away the project name from each task in the inbox? If so, having project name within each inbox item would be really helpful to have back.
Now, when I open my Asana inbox, it just says the task name (“Review email,” “Send tests”) but not the actual project that it’s a part of. We often have so many projects going at once that seeing updates for 3 tasks that are all titled “Review email” without the ability to see at a glance which project they’re a part of is very confusing/frustrating and causes me more time to try to see which task I need to prioritize first.
@anon40120034 I noticed the same thing and I’m not happy (to say it nicely). I emailed asana support and they said that the asana team is currently conducting a test with the inbox, in which the project is not appearing when you receive a notification.
I used to be able to see the name of the “Project” tied/associated with the notification (we use projects for each of our clients). However, as of today, the notifications on the left side panel no longer indicate what project the comment is related to (see 1st screenshot). You now have to see the right side of the task pane to see what project the comment is related to.
It’s a huge blow to my productivity to have to look to the right hand pane to check which project these updates are related to (see 1st screenshot as compared to the mobile app/2nd screenshot). How can the product team think this is a good idea? Do you know if they will make this change to the mobile app as well? Right now the mobile app inbox notification has remained the same as before (meaning you can see the project related to the comment/inbox update), as you can see below in the 2nd screenshot.
As the CEO, I’m constantly reviewing/scanning inbox notifications and without the name of the project, this process is a lot slower. I’m so frustrated! Are others also finding this to be a big deal? Please voice your concerns!
Hello, and thanks for taking the time to share your feedback with us. I’ve forwarded it to the team running this test, and @Emily_Roman will keep you posted as soon as we have some news on our end.
I manage a team with over 80 open projects at any given time that all use the same project template with the same task names. Without the project name being displayed, the Inbox is of no value to me. This is a show stopper for me.
I’m a little late to the game, but this concerns me too, @Marie, and I would not want to see project removed. Perhaps a better experiment would be to change where it appears instead.
Thanks for your feedback @Justin_Hendricksen and @lpb! We are keeping an eye on this thread and proactively sharing your comments with our product team. I will let you know once we have a decision for this A/B test!
@Emily_Roman thank you for looking into this. I just spoke with another CEO friend of mine who also uses Asana and he shared his screen with me and to my surprise, the names of projects were shown on inbox notification. At first we thought it was because he’s using asana desktop, but when we logged into Asana web, the results were the same. Is it known to you that some users have this feature turned on and others off? If I may reiterate my concern, this is making my day to day already very difficult. I have to use my asana mobile phone app to quickly scan and archive notifications (since project names appear) while using my desktop to do “real work”. This obviously isn’t sustainable. Is there a way I can demonstrate this UI to one of your product managers? I’m convinced that once they see how difficult this is, they will reverse course. Please let me know any information you’re able to ascertain from your team. I’m trying to remain confident that this will be resolved, but I’m feeling very anxious as it’s completely disrupted our company’s workflow since we have 100 + projects that are always open.
@lpb thanks for the reply as well as everything you do for the community. I guess I should have understood that not all users would be affected when I read “test”, but I somehow just misread that there’s testing this feature for all users. My inbox is drowning since this change so I’m anxiously awaiting to hear back whether they have more information. Please keep me posted on anything you read/hear/see. Thanks so much!
@Mark_Astrinos, this A/B test is running through Sept 20th. It will likely take a couple of days after that for the team to look at the results and decide whether or not to ship this test. @Emily_Roman or I will keep you posted here.
Hi @Marie - as others have noted, this has really impacted productivity for our teams, so much so, that we’d likely leave Asana as a platform if this was rolled out. Is there a way to opt-out of future tests? Thank you
@Shari_Garman I agree wholeheartedly. I’m so upset by this. I can’t believe more people aren’t speaking up about this; it makes the inbox completely useless because you can’t easily see what project the update/notification relates to. I wish Asana would at least offer more insight as to why they are even conducting the test and what problem they’re solving; I’m really not opposed to change, I just don’t get/understand/see the value in this. They haven’t even acknowledged that this has hindered productivity. All they do is confirm what’s happened. I’ve seen instances with other products where they do the same.
@Marie & @Emily_Roman, adding to the other comments. This test is severely impacting productivity and workflows for myself and several members of our team. It can’t be understated that for any team with a high volume of projects/similarly named tasks, this test creates a lot of problems. It would be great if we could either opt out OR in the future, for features like this to be piloted in beta groups.
Hi @Rebecca_Boney_Dole, I’m checked with our product team and they are currently analyzing the results. I will circle back on this thread as soon as I have an update!
PLEASE put a rush on this - this has been so detrimental to my projects, my clients and my company. I can’t fathom what project manager thought this would be a good test. My productivity and efficiency has gone to negative due to this ridiculous idea that not knowing which inbox message belongs to which project.
@Emily_Roman Beyond simply getting an update on when this test is complete, is it possible to have an explanation as to “why” this was even done in the first place? Or is this information not to be shared with users? As others have stated, my workflow is being disrupted so greatly, that it would be helpful to understand why your product team is doing this and why removing a project name from the update is something to even be considered. I think more transparency around these things would go a long way. Thank you in advance.
