Hi All,
I have tasks and they have last modified date: Today, but nothing have been changed in the task (No activities today). What is the reason that Last Modified is: Today?
Hi @Niels_Oomen , are you saying there are no entries in the Activity log, today?
That’s strange. I wonder if it could be a bug…
Perhaps the @Forum-team could weigh in?
Hi @Niels_Oomen and @Richard_Sather, thank you for tagging us here, and apologies for the delay. This is indeed odd, and I haven’t seen similar reports so far.
I think this issue will need a more detailed investigation. Niels, could you please reach out to Support and include screenshots as well as the ID of this task? They’ll be able to check the backend logs and escalate the case to our Developers if necessary. Thank you!
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@Vanessa_N Thanks for the suggestion, but reaching out to the Asana support I gave up. I tried again, but your great AI bot is not helpfull and does not direct me to a real agent.
So, if Asana wants to improve their system and understand this issue. I’m fine if the Asana support team contacts me and I will provide my input. But, i’m not going to waste my time anymore on trying to come in contact with support.
Hi @Niels_Oomen, I’m sorry to hear you’re having trouble reaching Support. While we’re unable to proactively contact users, you can speed up the process in the chat by typing “speak to an agent”. This will minimize the steps, and the bot will only ask a couple of questions to ensure your request is routed to the right team.
If you’re still experiencing issues, feel free to use this alternative request form.
I hope this resolves the issue for you!
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