Hey all,
been working in Asana for a while as we have been using it as a ticketing system. I’ve tried to create a set of rules to update a custom filed to show last activity on the ticket. (I.e did the team respond last or did a client)
The issue im facing is that the rules only checks if a comment is added not who added the comment. so right now the rule checking for activity is flipping on and off no matter who adds a comment.
Please let me know if anyone has found a work around or know a better way of handling the matter.
Thanks