I just switch from JIRA to Asana. When I was using JIRA, I had a “Pending Client Response” Status, and I could see who the Last Commenter was on a ticket.
I had a filter view I called something like “Waiting on My Response.” It was configured to include all tickets that were in the “Pending Client Response” status, but the “Last Commenter” was one of the client users.
This way, if I can’t get to a response right away, I could check my “Waiting on My Response” list. It allowed me to keep track of communications for several different clients in one place.
right now, I can’t figure out how to do anything like this with Asana. I have to rely on clicking in and out of emails, or scrolling through tons of Asana “Inbox” items for updates – both of which have issues that make it a tedious process to sift through things and find the tickets that require action.
Is there any solution for this in Asana?