HELP! HELP! HELP! Getting support from asana has been a nightmare. I hate the support bot. Reaching someone is impossible and because my account email address is incorrect I can never hear any follow up from requests. This is awful customer service. I’ve been at this for months no with no resolve.
I will never recommend asana to another person because of the lack of live human customer support… this was an awful experience!
@Nadine_Howard_MBA Hi welcome to our community and I understand what you’re experiencing please go to the following link: (where you’ll be able to select your urgency and the type of request you need help with.
https://help.asana.com/s/get-support
While you’re here within our community if you have a moment to spare, please vote on this feedback which is addressing this issue you’re facing
Hello @Nadine_Howard_MBA and I am sorry to hear about your experience. I have sent you a private message with some additional questions.
Thanks @Levar_M for sharing the steps to contact Support and upvoting the topic!
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