How can I re-enable rules for My Tasks?

[Jon_Barr]

I’m using the free version. My Tasks rules last ran on Feb 6, 2024. Is there a way to re-enable rules for My Tasks?

[lpb]

Welcome, @Jon_Barr,

I moved your post to a new topic because it wasn’t related to the prior one.

Can you include screenshots of the rules you have defined in My Tasks; capture as much as you can. Then we can help.

Thanks,

Larry

[Jon_Barr]

Thanks @lpb Larry. In the My Tasks portion of the Asana left sidebar, here is what I see.

I have several sections below, in the same “My Tasks” area.

It appears that the rules are not running at all, at least since Feb. 6.

I appreciate any help you or others can provide.

[lpb]

Thanks for the screenshots.

This rule should run just after midnight daily. It will trigger if it finds a task 1) assigned to you, and 2) with a due date of exactly the day after it runs.

So if it’s Monday at 12:01a or a bit later, and there’s a task assigned to with Due date Tuesday, then then rule should fire and the Last run date would update.

If you’ve never had that situation, then what’s happening is expected.

If you’re sure you’ve had that situation, then I recommend:

Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

Thanks,

Larry