Hey… Tried to install this and I got this message: Installation failed The extension manifest cannot be retrieved for installation. The remote server returned an error: (412) Precondition Failed.

Hi We use exchange version: 15.20.1207 Operating system: Tried i Mac OS and in Citrix Windows 10 Chrome: Version 69.0.3497.100 (Official Build) (64-bit)

I was having the same issue. I found a way around it by download the add-in directly from the Microsoft Store tab on the Microsoft Outlook Ribbon.

Happy Friday everyone, and thank you so much for your patience while our team worked with Microsoft to resolve this issue. You should now be able to download the app following this link: Find the right app | Microsoft AppSource Please let me know if you’re still running into trouble! cc @Patrick_…

Hi, works in Outlook OWA, does’nt work in Outlook desktop I guess because the old plugin is still installed, I found no way of uninstalling it.

Works for me in Outlook 365 OWA and Desktop Outlook. But… after creating one task this morning, it stopped working, the login screen poped up and I could never login again… @Marie can we have an update on that login problem? [image]

Sorry @Marie if I am being a bit thick, I wasn’t able to download, so was just curious and telling me the app name again doesn’t help. I had already seen that information at the link that takes you to the Microsoft site. The reason I asked is I used my Microsoft account (which has an old Hotmail add…

Hi @Ruth_Newnham and apologies for missing your point in my first answer. I believe it should also work with the Hotmail app and web app since they now belong to Outlook. However, one thing to keep in mind is the app is not available for personal accounts; it might explain why you’re unable to down…

I’m also getting this error message: [2018-10-05_08-11-43] Chrome 69.0.3497.100 (64bit) Firefox 62.0 (64-Bit) Windows 10 Exchange 15.20.1207.0

Thank you so much for the report and for proactively submitting this additional info @Hans_Siem_Schweiger . Can you just confirm you’re using Outlook for Work as mentioned in the comments above?

Ah, sorry, yes, I do. Actually, I can choose for the very same address whether I want to log in to a work account or to a private account. I guess that’s some legacy stuff. I don’t use the private account, but cannot merge them either. I always pick the work account when I log in.

Enable to download the Asana for Outlook integration

Asana Community Critical Bugs Closed

Topic		Replies	Views
Asana for Outlook Add-In not working in Outlook application Closed	39	21422	10 September 2019
Where to download the Outlook Addon for desktop App Integrations	17	21178	26 March 2022
Asana Add-on for Desktop Outlook App Integrations	6	2768	30 October 2018
Asana outlook (desktop) add-in not working Closed extensions	2	3373	20 May 2022
Asana add-on outlook Dépannage & Conseils	7	837	5 March 2024

Enable to download the Asana for Outlook integration

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