I have a subtask in Project 1 that is a shared task in Project 2. When I mark the subtask as completed in Project 1, the corresponding task in Project 2 is not marked as completed. The problem is intermittent; that is, for some shared subtasks marked completed in Project 1, the corresponding task is marked completed in Project 2.
Hi @Meagan_Eldridge, welcome to the Asana Community Forum!
If the subtask was not duplicated but just added to Project 1 and 2, when you mark the subtask as complete regardless of the project, it will show as complete in both projects.
Please also note that marking the subtask complete won’t mark its parent task complete as well.
In order to investigate this further, could you please contact our support team and share the following information?
- URL of the subtask
- URL of project 1 and 2
- URL of this thread so you don’t need to re-write everything
Our support team can have a closer look at the subtask and give you a tailored answer here.
I hope the issue is solved soon!
This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.