Asana keeps locking up

Briefly describe (1-2 sentences) the Bug you’re experiencing:

I am unable to view tasks within Asana. I click on the task the sidepane slides out, nothing displays, my browser freezes and I have to close the tab and try again.

Steps to reproduce:

Open Asana in Chrome, try viewing a task

Browser version:

Google Chrome. Version 86.0.4240.198 (Official Build) (64-bit)

Upload screenshots below:

I just updated Chrome to the latest version but still no luck

Version 87.0.4280.66 (Official Build) (64-bit)

There’s similar issue here: Asana is Sluggish throughout my team - News?

You can check if it works in your region

Seems fine on my end, perhaps try using other browser or disable extension?

Hey Leon,
Im not really interested in using different browsers to perform different tasks. Ive tried disabling all plugins and resetting Chrome but its no different. It just sits there loading loading loading and nothing happens. In the end it freezes.

Can you also try this:

I recommend you trying the steps outlined in this article

If the issue persist, please contact support team as they are in a better position to give you a tailored answer here

When you contact them, please share the URL of this thread so you don’t need to send the screenshot once again

1 Like

Still have this problem. It works perfectly in Incognito mode. Freezes up constantly otherwise.

Hi @John_Romaine, if it works in incognito window (which does not employ your installed extensions) to use Asana, this issue seems to be related to an extension you currently have in your browser. If this is not the case, please contact our support team so they can have a closer look at your account setup! :raised_hands:

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