It doesn’t show the subtasks under their parent tasks.
Are you using a filter to show this?
We need to use tags as they would be expected to be used. Click a tag in a project? You get all the custom fields in the project with all the same features, with all the rules still available with all the parent tasks with all their subtasks underneath like in list view still with the interface sub-totaling the custom fields, in our case, time spent on each task/subtask.
For it to work as it does as a search view that requires the user to do a search that displays the subtasks and not as not connected visually to the parent tasks is not helpful whatsoever.
We need to track change orders and all the work that’s associated with a change order. There is no ability to do this I have yet to figure out.
The project is the client.
The section is called change orders
The parent task is the change order.
The subtasks are the tasks.
We have to track many change orders per project and must track what work is associated with which change order.
We cannot make a new section for every change order because a new dynamically named section cannot be triggered by a Task Template nor would we want it to be because we have the same sections across every client (project).
We have tried making new parents tasks as the work and then converting them to subtasks under each change order task but that’s not workable because the interface cannot show two levels of subtasks which is what would happen if we moved the parent work tasks under the task that has the change order name.
So we tried keeping the change orders as parent tasks in the change order section and assigning each a unique tag “CO_ShortName”.
Then we would create new tasks in the work section and then tag each task that was associated with a change order with its tag.
But there’s no way to sort the project by tag that I’ve yet to find that sorts all the change order tasks by tag, shows all the custom fields, allows us the click and change them in list view, and totals all the hours spent for all those tasks which is what billing needs to do invoicing easily.
Then when you click a tag, the tags interface is horrific. It cannot show what a user would expect unless you have a complex magic search term saved for it and even then, that would shows the task but not grouped with the subtasks and without most of the standard functionality of the standard list view.