Hey hey, sorry I don’t really do this type of debugging for Zapier (there’s hundreds/thousands of these questions that come up every day across software, answering them ad-hoc in this manner would be a full-time job).
@Emma_White I’d recommend reaching out to a Zapier Certified Expert here:
Or at least going to the Zapier Community (community.zapier.com) as this is less of an Asana question, and more of a Zapier question.
If someone is willing to dive into it here, the more screenshots/context you post would be helpful.
Screenshot the trigger step, screenshot the action step, show examples of where it’s not working. Debugging Zapier is a visual thing, not seeing any screenshots and going off of explanation via text is incredibly difficult to help.
Best of luck!