Hi, I am struggling with how my custom fields are showing up in Zapier.
The fields used to come over as single items - 1 field in Asana=1 field in Zapier. Now when I Zap Asana tasks into Zapier it comes as All Fields in Asana = 1 Field in Zapier.
Zapier says they are aware of the bug, but it is not yet fixed and it has been a couple of months.
The most promising wrokarounds us teh formatter to grab and email address, link or phone number. But there are times when I need to grab information that isn’t among those. I have also used the text to line, which would work if all of my tasks had information in all of the same fields, but they don’t so teh zap works for one task but not another.
Any help or tricks would be great – as a side note – Webhooks and API calls are outside my skill set. I am looking for a simple solution short of Zapier actually fixing the issue.
Could you post a screenshot of your zap(s) (obfuscate any private info)? I don’t use Zapier myself but I don’t see much about this specific issue in the forum.
It’s incredibly annoying, and I wish they’d fix that, but to get around it, I do a Formatter by Zapier step, that basically checks if the custom field array contains a specific custom field name, and if so it will output the value of that field.
The issue is, the formula needs to vary slightly (make sure you’re grabbing the correct Custom Fields value, depending on if it’s a text field, number field, dropdown field, or multiselect field).
