When I add my business mail I am not receiving a confirmation email

I have attempted to add my business email and Asana says that it has sent a confirmation email to me but I have checked my email and there is nothing. Nothing in spam/junk folders either.

I did some searching on the forums and saw another person with the same issue but it looks like it was solved via DM so there was no solution published

thanks in advance

Hi @Ian_Goldberg, welcome to the Asana Community Forum!

I recommend you to contact our support team as they will be able to have a closer look at your account and confirm why you are not receiving the confirmation email.

Unfortunately we don’t have the tools in the forum to investigate this further. I hope the issue is solved soon! Let me know if I can help you with anything else :slight_smile:

Thanks! I contacted support a few days ago, hopefully they can figure it out

Appreciate the help