Try to add a new Email address because company name changed. After going to profile settings and adding the new email and sending the link I never receive a confirmation email. checked the spam folder already.
What can I do?
Thanks for your help
Try to add a new Email address because company name changed. After going to profile settings and adding the new email and sending the link I never receive a confirmation email. checked the spam folder already.
What can I do?
Thanks for your help
Hi @Thomas_Kaiser and welcome to the Forum ![]()
The verification email should be sent to your new email address, can you confirm this is the mailbox you’ve checked?
More info on adding your email here: How to Control Your Profile Settings in Asana | Product guide • Asana Product Guide
If you’re still running into trouble, please contact our support team, they will be able to manually add this email address for you; unfortunately due to security reasons, we’re not able to resolve these issues directly in the Forum!
Hi Marie!
Mailbox checked, no email:(. Thats my problem. The process is clear. Got confirmation that email was sent out but no email in my inbox.
I will ask the support team to change it manually.
Thanks a lot