I have team members in various time zones and want to specify a meeting time in the task. If I make it 10:00am Central, will my teammate in Pacific see 10:00 am or 8:00 am? Where are time zone settings located?
This response from Alexis may give some insight:
I see that Asana uses the timezone set by my browser’s timezone; however that does not seem to be the case here. We are testing Asana for possible use at the company. All of our other systems and our computers indicate the correct time; however all tasks assigned in Asana show up an hour later than actually due. For example, if we book a demo, meeting, task for 4:00 p.m. Mountain Time, it will show correct on our calendars, our platform and other solutions. In Asana it shows scheduled for 5:00 p.m. essentially making the tool worthless. Reminder emails go out based on the incorrect time. Any suggestion on how this can be fixed? Note again, that all other solutions we use as well as out computers and browser’s timezones are set for the correct time and zone. Thanks!
Hi @Al_Wynant! Sorry to hear you’re experiencing this inconvenience. It sounds like daylight savings may have caused some issues. Nevertheless the time should show up in local time based on your browser settings. Our product team is aware of persistent time zone issues, but this feels like something new. I suggest that you report this specifically to our support team here and you can let them know Alexis referred you – https://asana.com/support/#contact-form . Thanks for bringing this to our attention!
Slightly annoyed it has taken 5 days to get a non-response back. I thought that this was a board for the support team. I’ll submit at the link provided.
We can understand where you’re coming from, @Al_Wynant. This Community is definitely a place to get Asana help and it provides a unique opportunity for Asana customers to share tips with each other. We’ll always be happy to help you here! You can also always find our support team at https://asana.com/support/.
Hi! I’m really confused about the notification feature in Asana. Why am I getting a notification at 4am that a task is due today, when it is already 4 hours overdue? This is not helpful at all. Why can’t we manually set the time zone in Asana? And set the notifications to fire when we need them to, not at some
random time. Thanks
I’m having an issue where the task list gets a day ahead of itself at some point in the afternoon/evening, so if I need an accurate list of 'today’s to-dos, I have to look at ‘Yesterday’. Can you please make it so we can manually set the time zone? My browser’s time setting is fine; it is only Asana where I have issues.
Hi everyone, I just wanted to say that – for me, at least – Asana doesn’t use the time zone set in my browser. I’m in Central Europe time. I’ve just set a project deadline for May 29 at 5:30 p.m. my time; that’s the time of the meeting in Central Europe, but it’s 8:30 a.m. Pacific time in the US. However, team in the US doesn’t see May 29 at 8:30 a.m. as the deadline; they see my time: May 29 at 5:30 p.m. That’s a big problem, requiring me to manually calculate deadlines into the target time zone of my colleagues.
You may want to check your Chrome settings to make certain it is still correct:
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