Websockets not staying loaded.

[Joshua_turnage]

Briefly describe (1-2 sentences) the Bug you’re experiencing:
when visiting app.asana.com, no interface icons load.
WebSocket connection: Closed before probe completed, code: 1006 (), after 141ms.

Steps to reproduce:
tried different browsers. 5 different devices. and 3 different networks. 2 of the 5 devices do not have any antivirus on it at all

Browser version:
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36
Upload screenshots below:

[Rebecca_McGrath]

Hi @Joshua_turnage, welcome to the Asana Community Forum

I’m sorry to hear that you’ve run into this issue. In this case, I’d suggest reaching out to our Support Team as they have access to additional tools that we don’t have here on the Community team to be able to look into this further for you.

You can contact them by following the steps below:

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to help.asana.com Click the chat icon at the bottom right Acknowledge Asana’s Privacy Statement by clicking Yes Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Help Center] …

I hope this helps!