I got really excited when I saw a rule trigger for “Due date is approaching” and “Task is Overdue” as this would be very useful for our creative services workflow (here’s a link to a forum post announcing this features: New triggers for Rules: “Due date is approaching” and “Task is Overdue”) However, I was very disappointed that when I used the drop-down to enable the rule to work for subtasks as well, I saw that these two triggers (and only these two triggers) are greyed out and have an error message saying they “only work on tasks.”
Why is this?? Subtasks have due dates just as tasks do, so why can’t we use the same rules? For specifics, we are hoping to create a rule for subtasks that when they are overdue, a comment is added that alerts the person and tells them to update the date or provide a written update about why it’s not complete.
Agreed. The rule trigger is essentially useless without the addition of sub tasks. Certain people are owners of certain sub tasks, and if they can’t set triggers for due dates, then the entire rule trigger serves little purpose.
@Asana_Manager any update on the above? It would be a huuuge help if we could use “Due date is approaching” trigger to subtasks. Thanks.
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I really hope this rule gets applied to subtasks!
I’m trying to figure out how I can get alerts on both tasks and subtasks if due today or overdue. When I choose “Run on tasks and subtasks” in the rule setting, the “due date is approaching” and “task is overdue” are both greyed out. Is there a work around on this one?
I believe only the main tasks are able to be rule set with the “due date approaching”.
You could make the sub task become a task on another board. Ctrl+P and then run the rule on that board as it will see it as a task
FYI, our Flowsana integration has triggers for these activities which do work on subtasks.