I got really excited when I saw a rule trigger for “Due date is approaching” and “Task is Overdue” as this would be very useful for our creative services workflow (here’s a link to a forum post announcing this features: New triggers for Rules: “Due date is approaching” and “Task is Overdue”) However, I was very disappointed that when I used the drop-down to enable the rule to work for subtasks as well, I saw that these two triggers (and only these two triggers) are greyed out and have an error message saying they “only work on tasks.”
Why is this?? Subtasks have due dates just as tasks do, so why can’t we use the same rules? For specifics, we are hoping to create a rule for subtasks that when they are overdue, a comment is added that alerts the person and tells them to update the date or provide a written update about why it’s not complete.
Agreed. The rule trigger is essentially useless without the addition of sub tasks. Certain people are owners of certain sub tasks, and if they can’t set triggers for due dates, then the entire rule trigger serves little purpose.
Threads are updated when there’s any new, relevant information to share. Note that Asana typically does not publish a roadmap or comment on unreleased features.
I’m trying to figure out how I can get alerts on both tasks and subtasks if due today or overdue. When I choose “Run on tasks and subtasks” in the rule setting, the “due date is approaching” and “task is overdue” are both greyed out. Is there a work around on this one?
The majority of the work that we do in Asana is subtasks, is there any plan to get this on the roadmap? It seems like subtasks are a big disconnect in the My Task view (do not latter up to projects, does not allow for rules)
I agree that having the option to apply due date approaching to all tasks (main and subtasks) would go a long way to organise tasks, especially in the My Tasks section
The absence of this function remains a major obstacle, preventing us from designing projects as needed. Alternatively, we structure some projects as required but at the cost of losing automation, increasing the risk of unintended actions as due dates approach. Asana, please share some good news!
So if I’m understanding correctly, I CANNOT set a rule that triggers a reminder to a task owner when the due date is approaching or here? This seems like this would be a basic function. I’m new to Asana so please forgive me if I’ve overlooked something. Thanks
You can do this for tasks, but not for subtasks (unless those subtasks are homed to another project where they are top-level tasks and you include the rule(s) there). Or use Flowsana.net as @Phil_Seeman posted above.
Jumping in to remind the Asana moderators that this functionality would be INCREDIBLY helpful to run on subtasks, not just tasks. Can they explain the reasoning behind why subtasks aren’t included with this feature?
Yeah, what the heck Asana? Please add this. Plus you could improve the tool tip for the greyed out “Due date is approaching” Currently is says “This trigger only works on tasks. Change the rule to only run on tasks.” I would change that to “Does not run on subtasks. Turn off under Settings/Controls.”
