Unable to sort by None in My Tasks

[Hannah_Stouffer]

Hello- the ‘SECTIONS’ tab is greyed out in my employees pages and everything is now completely unsorted. I do not have the option to ‘REMOVE SORT’ in these team member pages only.

As an admin, I still have sections and can put the sort settings to NONE, but for the other members in my teams, this option has vanished.

This is for desktop. It’s also completely non-existant now on mobile. Sorting by SECTION seems to come and go and I’m not sure why. Where did the SECTIONS go and how can I turn them back on if I don’t have a NONE option to remove sort?

[Emily_Roman]

Hi @Hannah_Stouffer. thanks for reaching out!

We have recently announced an update for My Tasks section: New! Introducing a membership system for My Tasks and for this reason you notice some changes when trying to access your colleagues My Tasks.

You can find the solution to this here:

@Emily_Roman

I investigated this further and if you don’t have access to manage another user My Tasks, you will only be able to filter by Due Date or Project. Once the user grants you access to manage their My Tasks, you will be able to have all the filter options including None.

Please note you can change the sort order of another user’s My Tasks for yourself (sorting another user’s My Tasks will not impact the order of the owner’s My Tasks).

I hope this helps!