Briefly describe (1-2 sentences) the Bug you’re experiencing:
I recently changed time zones and my Asana is stuck on my old time zone. Is there a way that I can manually change it so that the rules in my tasks works, correct?
I cleared my browsers cookies, and it still triggers the rules in My Tasks at the wrong time.
The trigger is “WHEN a task is due Today THEN move to certain section”
The problem is that the TODAY is not my current local time but my previous local time.
The next step I took was to delete the old rules and recreate them. I’m still testing but it seems to be working as expected now. Will update in a few days.
It seems the time zone you’re in when creating the rules gets locked in the rule. If this is the case, all other rules people create will have this effect when they move to a different time zone.
After days of testing the problem is with the rules that was created in My Tasks.
My assumption was that the rules times (for example due Today) will be dynamic and will update to reflect the users local time and update if the person moves to a different time zone. After seeing the behavior, I think the rules time is locked to when the rule was created. So, I fixed it by recreating the rules again and now it triggers at the correct time (until I move again).
My biggest concern now is what other rules are affected that I do not know about and does this have an implication when I create rules for the rest of the team and our time zones differ whose “Today” will be used. Not even thinking of what happens when using a VPN.
A possible solution would be to let the user decide to lock it to a specific time zone like I’ve seen on Google calendar where the default is used but one can change the time zone manually.
Our Product team have confirmed that this is actually expected behavior. We determine the timezone for a Rule by the timezone of the editor at edit/creation time.