Timestamp incorrect for task updates

#1

Briefly describe (1-2 sentences) the Bug you’re experiencing:
When making changes to the custom fields of a task, the timestamp update does not reflect the actual time it was changed (i.e. setting the changes at 4pm, but shows up as 11:59)

Steps to reproduce:

Browser version:

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#2

Hey @Carson_Au, Welcome to the Forum. I’m sorry to hear about this issue. Generally speaking, Asana determines the timezone to use through your system and browser settings. In most browsers, you should be able to change your timezone by changing your system’s time settings.

After that, you can just refresh your Asana page and your timezone should be updated. Can you please try this trick and let us know if it helps?

If this doesn’t help, would you be so kind as to provide us with additional details?

  • When did you first notice the issue?
  • Are your teammates also experiencing this problem?
  • Does it happen to all timestamps or specifically to changes to the Custom Fields?
  • Have you tried to replicate the issue on a different browser and clear your cache and cookies?

Once I have this additional information, I will be more than happy to further investigate this for you. :slight_smile:

1 Like
#3

Hey @Carson_Au, Naty here!

I’m just checking if you are still running into this issue. If yes, could you please provide us with additional details?

Looking forward to your reply. Have a great Wednesday!

#4

Closing this thread since we haven’t heard back from you @Carson_Au.

Let me know if you need further help with this issue!