The added tasks are not updated on the web-version

[Svitlana_Midianko]

Briefly describe (1-2 sentences) the Bug you’re experiencing:

Steps to reproduce:

1. create a task from your phone in the project
2. log in in desktop web version
3. go to the projects tasks
4. -> just newly created task is not there

Browser version:
newest chrome

Upload screenshots below:

[Marie]

hi @Svitlana_Midianko and welcome to the Forum;

Could you please confirm if you’re logged in the same Workspace/Org on your mobile and web version? This often happens when users have several spaces connected to their Asana account. Here is how you can check what space you’re logged in:

• Web: https://asana.com/guide/help/fundamentals/about-asana#gl-switch
• iOS: Simply click on your profile picture to access the list of spaces connected to your account
• Android: https://asana.com/guide/help/android/basics#gl-settings

Looking forward to your reply @Svitlana_Midianko; have a great day!

[Natalia]

Hi @Svitlana_Midianko

Just wanted to confirm with you if you are still running into this issue. If yes, could you please verify if you are under the same Workspace/Organization following the steps my colleague has provided?

Looking forward to hear from you!