Template not saving the layout

English Forum Tips and Tricks
1

I’ve created a template, when I start a new project and choose that template, it will load up, but it don’t show the dependencies column I have saved in the template. If I refresh the page, then it does show up.

Likewise, the views at the top, I’ve removed some and added some, but they always default back to the original.

How do I get all of this locked into the template and actually use it as a template?

asana 062824
asana 0628242047×1661 275 KB

2

@Jon_Glendinning - two separate things here: dependency column and project views.

  1. Dependency column: this is a standard “field” that you should be able to show/hide in your project template (go to the customize menu and toggle on/off Dependencies).
  2. This is unfortunately not possible, consider giving this thread a vote.
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3

I did #1 already, still isn’t working, unless I refresh the page. For example, I start a new project, pick my template, it loads up without the discrepancies, I refresh the page, and discrepancies shows up. Why isn’t it showing up with the initial load?

4

@Jon_Glendinning - it could just be that templates often take some time to spin up (some of our bigger ones take ~3 min) and need a refresh when they’re done fully setting up. Is the refresh causing you a ton of issues?

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5

@Stephen_Li and @Jon_Glendinning,

If either of you can reproduce the need for a refresh after project-from-template instantiation, I think you should report that as a bug to Support: How to contact our Support Team.

Thanks,

Larry

1 Like