Hello! I have 2 rules set up, one to complete a task, and then one that will assign a task once it is no longer dependent on another task.
I would like to track which clients pay via web, and which clients pay via check, so I have created a payment status field that has 3 options:
- Awaiting payment (with a rule that ads this to another project so that accounting knows to look for the payment)
- Paid via web (with a rule that completes the task)
- Paid via check (with a rule that completes the task)
Once those tasks are complete I really wanted it to create a new task “Approve Agency” with an assignee and a due date, but that doesn’t seem like an option so my workaround was to create a dependency with a rule for dependencies stating if a “task is no longer waiting” it should be assigned to X person on X date.
If I check “complete” for the task “Approve Agency” is dependent on the rule works, if the task is completed by the field rule it does not.
I don’t use rules a lot, but in the past I feel like rules have been able to trigger other rules. Am I doing something wrong? Is this a bug?