I’ve just noticed that in a project template, you cannot add an external action (such as sending a Teams channel message) to a rule. Only internal actions.
This is causing me a huge headache along with Asana’s lack of integration with monday.com. Because monday has (extremely limited) integration with Asana, but Asana has no integration with monday, we cannot automate a specific task (i.e. when this specific task in Asana is completed, add an item to monday).
I know you’re direct competitors. I know my organization uses entirely too many different project management systems. I know this use case is extremely specific.
But what can be done to get around this? Right now, I’m seeing if I can set a rule in Asana - when Custom Field is set to X, send a Teams channel message. But we still have to create the item in monday manually.
5 Likes
Hi @Ashley_McKnight,
Yes, this is a big “missing” - Asana knows about it and I think will address it at some point. However, it’s good to push them on this, so I moved your post to the Product Feedback forum section so we can all vote for this enhancement! (I also modified the title slightly to make the request really clear, hope that’s OK.)
6 Likes
Templates should allow external rules, not just internal.
3 Likes
Please add External Actions to the Template Rules. I’m having a hard time understanding why this functionality would be available in some Rule sections of the software, but not others.
I spent hours creating and testing a set of complex rules on a test project, then recreated everything in a template once it was working, only to find out that I could not send an Outlook email for an Approval Request. This totally broke what I was trying to accomplish. 
6 Likes
Please add this feature.
Why would something be called a Project Template if you can’t create a template based on your project? 
5 Likes
A bit of an odd work-around we’ve figured out.
While you cannot have External Rule Actions in Templates, you CAN duplicate a project and the External Rule Actions transfer over.
Keep in mind that whomever is duplicating the project, is the one the authorizations for the External Rule Actions will bind to and no one else will be able to edit those rules.
2 Likes
Voted and bumping. Our organization would greatly benefit from adding this missing feature.
5 Likes
Voting and bumping this one as well. External use are really important and useful to overcome some of the limitation in the Asana/Jira integration
2 Likes
2 years later still no solution. C’mon Asana!
3 Likes
I’m a +1 to this functionality.
1 Like
Hi all,
Our team has an event template we use when we need to add new events/projects to our yearly portfolios and since it’s creation, we’ve learned to use Asana better. I went to update the template to include a rule about if a task has a deadline within the next week, we should receive a reminder email, but it appears this rule is only available within the individual projects and not templates. Is this true or am I missing somewhere? It looks like anything that is tied to external apps (gmail, slack, etc.) only populate in the rules in projects.
Thank you!
Hi @Vanessa_LaPorte,
FYI I merged your post with an existing thread for this request. I recommend you add your vote for it at the top of the thread!
1 Like
Another +1 for this feature. This is REALLY limiting for setting up truly dynamic automation for projects.
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In our templates i cannot add my external rule to the template.
Now everything i create a project i need to manually add the rule action to send a Outlook Email. This means filling in all the field required to do so. Very annoying and time consuming.
Backstory: We have this option because in our company not everybody works with Asana but they need to be notified if a project has been finished to they know the Product in this case is coming soon.
You can fix that with a workaround (for now): the template can have a rule that multi homes the task in another shared/master project where the rule with the external action lives.
Welcome, @Jeffreyvand,
I’ve merged your post into an existing topic where you can click the title to scroll to the top and vote by clicking the Vote button.
Thanks,
Larry
1 Like
I afree that this functionallity would be a game changer. Not being able to add external actions to a project template is very limiting and adds a lot more front end work when creating a new project.
+1 to adding external triggers to template.
I could not find the existing topic Larry mentioned.
Thanks
Bryan
Welcome, @Bryan_Bernesi,
The topic is actually this one–the thread these posts are in. Click the title to scroll to the top and vote by clicking the Vote button (it’s in the top left corner with a number under it); that’s the quickest and most effective way to express your support for a request.
Thanks,
Larry