Support External Rule Actions in Templates

English Forum Product Feedback
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I’ve just noticed that in a project template, you cannot add an external action (such as sending a Teams channel message) to a rule. Only internal actions.

This is causing me a huge headache along with Asana’s lack of integration with monday.com. Because monday has (extremely limited) integration with Asana, but Asana has no integration with monday, we cannot automate a specific task (i.e. when this specific task in Asana is completed, add an item to monday).

I know you’re direct competitors. I know my organization uses entirely too many different project management systems. I know this use case is extremely specific.

But what can be done to get around this? Right now, I’m seeing if I can set a rule in Asana - when Custom Field is set to X, send a Teams channel message. But we still have to create the item in monday manually.

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A post was split to a new topic: Support External Rule Actions in Bundles

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Hi @Ashley_McKnight,

Yes, this is a big “missing” - Asana knows about it and I think will address it at some point. However, it’s good to push them on this, so I moved your post to the Product Feedback forum section so we can all vote for this enhancement! (I also modified the title slightly to make the request really clear, hope that’s OK.)

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Templates should allow external rules, not just internal.

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Please add External Actions to the Template Rules. I’m having a hard time understanding why this functionality would be available in some Rule sections of the software, but not others.

I spent hours creating and testing a set of complex rules on a test project, then recreated everything in a template once it was working, only to find out that I could not send an Outlook email for an Approval Request. This totally broke what I was trying to accomplish. :angry:

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Please add this feature.
Why would something be called a Project Template if you can’t create a template based on your project? :thinking:

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A bit of an odd work-around we’ve figured out.
While you cannot have External Rule Actions in Templates, you CAN duplicate a project and the External Rule Actions transfer over.
Keep in mind that whomever is duplicating the project, is the one the authorizations for the External Rule Actions will bind to and no one else will be able to edit those rules.

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Voted and bumping. Our organization would greatly benefit from adding this missing feature.

1 Like