Subtask rule doesn't work

[anon23105188]

The rule I have set up in practice does not work, despite the notification that it has been triggered. In short, if a task is created in a section, add subtasks to it.

I’m using Asana Business

[Phil_Seeman]

Hi @anon23105188,

Make sure your list view is not sorted; if it is, subtasks do not show. (You can still see them in the task’s detail pane.) Is that the case here?

[anon23105188]

Sadly, this od not the case. There are no subtasks visible, even if I go to task details

[anon23105188]

Would it be helpful if I published a video showing this error and/or the configuration of this rule?

[Ainhoa_Rico]

Hi @anon23105188 , welcome to the Community Forum

Thanks for your post and apologies for any inconvenience caused.

Could you please provide us with a screencast of your issue so we can have a more graphic insight into what’s going on?

Thanks a lot for your help!

[anon23105188]

I removed the existing rule to record the whole creation process from the beginning and guess what… now it works! I don’t know what the issue is, but the thread can be considered obsolete - I can’t duplicate the problem (and I’m sure I set up the rule identically the second time).

[Ainhoa_Rico]

Hi @anon23105188 , that’s great to hear! I’ll be closing this thread now but please don’t hesitate to let us know if you ever face any other issue! Thanks!