Create a New Section in subtasks is not working

English Forum Critical Bugs Closed
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Hi @asana team - tried using the keyboard shortcut for this (Tab + N) and it creates the section as if it will work, but when I type it goes back to the normal subtask.

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I seem to be experiencing the same issue today. It was working fine yesterday.
@Julio_V have you heard anything about this?

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I have team members who are reporting this error as well!

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This is also happening for our teams today. Any idea if this feature is going away, or is it just a glitch?

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Also experienced this today! Hope the feature is not going away!

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@Forum-team, Since this is reported by a number of folks here and Slack too, I believe, can you shed any light?

Thank you!

Larry

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Hello! I am having issues with creating new subsections within tasks. The usual command is “Tab + N” and that has always worked for me. The last few days, however, “Tab + N” just creates a new, regular subtask that says “New Section” but it won’t create an actual subsection. I’ve attached a screenshot for reference. I use subsections regularly and they are in many of our team’s templates so this is stopping my workflow. Does anyone know how to resolve this issue? I’ve reviewed several forums and articles but can’t find the solution.

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There might be a problem:

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Welcome, @AJ_Dinsmore1,

I’ve merged your post into an existing topic where I hope we’ll get an update.

Thanks,

Larry

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I submitted a ticket and the Asana rep said “I’ve confirmed that this is a known issue and this has been escalated to our Development team. They are currently investigating the bug in question and hope to have it resolved as soon as possible.”

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11

Thanks, and welcome, @Kylie_Moore!

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Hi everyone, thank you for flagging this issue. It looks like there are multiple conversations about this issue in the Forum, so we will be merging all related comments into this topic. Our Developers are currently investigating the problem. We’ve moved this topic to our Critical Bugs category, and as soon as we have updates will share them here. Thank you!

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Thank you for your patience. This bug has now been fixed. Please refresh your Asana, and if the issue persists, let us know!

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