Hi. Kindly help me out for this.
I import CSV file with multiple tasks. The task, task description was typed by Vietnamese with special character. When upload to Asana, all the content change to default. How can i fix it?
Note: When i type the task direct in web, its still working? I only get error when upload by CSV file.
If you are using a different CSV encoding format or a different locale, you can click on the character encoding icon to change the encoding to UTF-8, Windows, Macintosh or Shift JIS.
@Trang_Dang1 I am able to modify the CSV to include the Vietnamese characters but when importing they are replaced by question marks, as you have seen. I have changed this Topic to be a #bugs:report-a-bug and slightly modified the post name, hoping this is something that Asana might be able to address in the future.
cc: @Emily_Roman or @Marie are you aware of a workaround so that special characters are accepted by the CSV import?
Hi @LEGGO and thanks for your help here. I’m pretty our CSV importer doesn’t support special characters, but let me looks into this and check with our team!
Hi folks, a quick update to let you know we’re closing this bug as we aren’t able to reproduce it anymore. Please let us know below if you continue running into issues.