Hi, we created an email domain, company.co, to make our own organization in Asana, because we are part of a much larger organization.
When I’m in Slack and I say “turn this message into an Asana task,” it works well for me.
For my colleague, when she does that she gets:
“slack-user-name is not a member of company.co in Asana. Add her?”
When she says yes, she gets:
“cannot invite user. user@largeorgname is outside your organization’s domain.”
So, it’s using her largeorg domain instead of the company.co domain to check in Asana. She’s is a member of our organization with the email email@example.com.
I’m trying to figure out why it works for me (same setup) but not for her.