I have a script that, among other functions, assigns the subtasks of a task to the same person as the top-level assignee. In the UI, the activity log shows “Asana assigned this task to …”, but for users who enable email notifications, the subject line reads similarly but the sender shows as me, the script creator. This is creating some confusion (and also I don’t want people coming to me with questions about the assignments since this is going out on thousands of tasks a month).
Anyone have thoguhts on a workaround here?
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This is essentially the same issue we’ve had since the beginning of Asana with the API: when a change is made via the API, the change is recorded as being made by the account that’s authenticated to Asana, which can be very confusing to users at times.
Asana recognizes the issue and has said they might do something about it at some point, but I haven’t heard of any specific plans. I don’t know for sure but suspect it could be the same fix for both the API and scripting scenarios.
The only workaround AFAIK is to create a separate user (like “automations@stephens-company.com”
) and create your rule-with-script in that Asana account (or in the case of the API, authenticate to that account). Yes, it takes up a paying user slot (unless you can get away with having it be a guest account and can live with the limitations that brings with it).
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@Phil_Seeman - ah yeah ok that was what I figured but was hoping that maybe fir this native feature there might be another option. I think I saw a feedback request (or heard rumblings) about enabling service account verification in script actions, which would be a good alternative.
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Hi, We do want to provide native support for this and anticipate having some early version over the next year. It could be that script actions are not the first place where this will be available, but I understand the need.
I’m the meantime, a dedicated user for integration is the workaround as Phil mentioned.
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