Rules paused on projects created from templates using create project from task rule.

Briefly describe (1-2 sentences) the Bug you’re experiencing:
With a task created from a form entry, when using the ‘create a project from task’ rule and selecting the option to use a template the project created generates with the rules from the template paused.
The template is configured with the rules active

Steps to reproduce:
-Build a template with a rule that copies tasks that have been approved to another project
-Build a project to receive the copied task
-Build a project with a form
-Link a form response to a field with single select response
-Create rule that uses the associated field to create a project from a task using the aforementioned template when the linked field has changed to the response from the form

Resulting project will load with the rule from template paused

Browser version:
Web app and desktop app

Upload screenshots below:

Interesting - it seems this happened earlier this year and was subsequently resolved:

I would recommend reporting it to Asana Support if you haven’t yet.

@Rebecca_McGrath @Marie maybe you can check on this also?

Welcome to the Community Forum, @Michael_Rosei :wave:

We haven’t received any other reports of this as of yet. I’d recommend reaching out to the Support team as @Phil_Seeman suggested and providing them with the URL to the project in question so they can take a closer look.

I hope this helps!

1 Like

Thank you all. Another user affected by this issue reached out to the support team and was told the following:

“Our engineering team has reached back out to me regarding your instance, and they confirmed to me that it is of natural behaviour in Asana for the rules within a project template to be paused when applied to a task being converted to a project.
We appreciate you taking the time to bring this matter to our attention and how it can be a bother. We completely agree with this and are already working to build out a change in this. You can expect to see this added functionality where the rules won’t pause in the coming in the near future.”


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