How do you remove the outlook 365 desktop add-in?
I have logged into the web / exchange version and removed it from the add “apps”. However, it remains in the desktop version. Asana does not appear in the list of “com add-ins”.
How do you delete this add-in?
Hello @Joshua_Vest !
Sorry to hear about the issue you have experienced!
I would suggest reaching out to our Support Team with this problem.
You can contact the Asana support team through our Asana Support chatbot, which can be found at the bottom-right of the Help Center homepage.
Follow the steps below to create a ticket:
Visit the Help Center homepage.
Click the chat icon in the bottom-right corner to open the Asana Support chatbot.
Briefly describe your issue in the chat window.
If the suggested Help Center articles do not resolve your issue, click Yes when asked, "Would you like support for this question?" to submit a ticket.
Enter your first and last name, email address, and any additional details about the issue.
The chatbot will attempt to identify the nature of your request; you can approve the selected topic or decline it and choose the topic from a list. General topics appear first, then more specific ones (e.g., Logging in > Password verification link).
Provide any other relevant details and attach files like screenshots if they would be helpful.
The chatbot will confirm that your request has been received. You’ll also receive an email at the address you provided. When logged in, you can view your newly opened case in the Asana Customer Portal.