Projects Side Bar Not Loading

[Lindsay_Iredale]

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Briefly describe (1-2 sentences) the Bug you’re experiencing:

I recently updated my chrome browser as well as cleared my cache, but my projects side bar won’t load. I just gives me a continuous loop. How can I fix this, or is it a software problem on asana’s end? This has been happening for the past week on multiple devices.

Steps to reproduce:
Have refreshed browser, tried different devices, cleaned cache, logged in and out, etc.

Browser version:
Both most recent chrome browser and Microsoft Edge

What version of Asana are you using (Basic/Premium/Business/Enterprise)?
Premium

Upload screenshots below:

[Emily_Roman]

Hi @Lindsay_Iredale, thanks for reaching out!

I’m afraid I wasn’t able to reproduce the issue, I see you reported it a couple of days ago, so it could have been a glitch. If you are still experiencing this issue, I recommend you to contact our support team so we can investigate further: How to contact our Support Team ✉

I’m sorry I wasn’t able to resolve this for you but let me know if I can help you with anything else!