Asana won't load projects

[Lindsay_Iredale]

Hi,

I recently updated my chrome browser as well as cleared my cache, but my projects side bar won’t load. I just gives me a continuous loop. How can I fix this, or is it a software problem on asana’s end? This has been happening for the past week on multiple devices.

Thanks,
Lindsay

[lpb]

Welcome, @Lindsay_Iredale, and sorry to hear this.

I haven’t heard of others experiencing this, so…

Try these troubleshooting steps, then please 1) Report your problem by going to Report a Bug, clicking the New Topic button at the right, and following the instructions, or 2) To create a support ticket, go to www.asana.com/support (make sure you are logged in to Asana) > click the chat icon at the bottom right > type “speak to an agent” > click “Yes” > click “Something Else” > click “Create a support ticket.”

Thanks,

Larry