Can't load my projects in alphabetical order on the sidebar.

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Briefly describe (1-2 sentences) the Bug you’re experiencing: Sorting the projects on the sidebar by “alphabetical”. It shows two projects, I hit “Show More” and see a neverending loading circle.

Steps to reproduce:
Go to side bar, under “Projects” press “Show More”

Browser version:
Using the Desktop App. Also reproduced in Google Chrome

What version of Asana are you using (Basic/Premium/Business/Enterprise)? Business

Upload screenshots below:

Hi @Amanda_Bell1 Welcome to the forum. I cannot recreate this my side. If someone else doesn’t respond on here, you can ask

1 Like

Hi @Amanda_Bell1, would you be able to test in an incognito window and let me know if the issue persists?

Yes it’s still happening in an incognito window.

Hi @Amanda_Bell1, and apologies for the delay in responding here. Could you please confirm what version pf Google Chrome you’re using and share a screenshot of the issue in a private window to allow me to escalate this issue internally? Thanks!

I hope this is the picture you need.
I am using this version of Chrome: Version 120.0.6099.110 (Official Build) (64-bit)

Hi @Amanda_Bell1, thank you for the screenshot. Checking the user ID from the screenshot, it looks like this is an account-related issue rather than a widespread bug. I’ll close this case here in the Forum, but our Support team will follow up with you shortly via email to assist you. I hope this helps!

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