Reordering Projects

Briefly describe (1-2 sentences) the Bug you’re experiencing: every time I try to reorder my projects (which is very important for reorganization) Asana gives me a notice saying “Asana needs to reload” and when I do, all my progress is lost. It’s been happening 2 days now.

Steps to reproduce: Click my team name, sort projects by list, try to reorder and I get that message.

Browser version: Chrome Version 75.0.3770.142 (Official Build) (64-bit)

Upload screenshots below: 05%20AM

Welcome to the Forum @Kira_Bolos and I’m sorry for the trouble here.

Could you confirm if you’re running into the same trouble when trying to log in from an incognito window or from another browser?

And if you haven’t yet, I would also recommend clearing your browser’s cache and cookies.

Looking forward to your reply!

Hi Natalia,

The problem does persist in an incognito window and I have already cleared by browser’s cache and cookies. Any other suggestions? Thank you.


Hi @Kira_Bolos :grinning:

Could you please try one more thing here. Have a look at this article for troubleshooting steps that you haven’t done yet and please let me know if these don’t resolve your issue.

Looking forward to your reply!

Hi @Kira_Bolos :wave:

Since I haven’t heard back from you in the last 3 weeks, i’m closing this bug but please let me know if you’re still running into trouble and need to reopen this thread.

Have a great week!