I am going to try to reproduce the issue in a series of screenshots here. Hopefully I’m clear about what is going on as I was able to reproduce the problem exactly as described again this morning.
The first image shows a list that has been sorted by due date. Unfortunately, I had to sort this list by hand, which took a lot of work because we have a lot of projects. I put a red rubber band box around the due dates.
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In this separate project list (different calendar), you can see that the projects are not sorted at all. They show in their respective months because we put them there, but if you look at the due dates, which I have circled for December, you can see they are not in order. I chose to demonstrate with December because, as you can see, we have very few projects there and I don’t want to create a lot of work for myself for the sake of this demo. May 2019 in this calendar is much, much worse.
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The other thing I want to direct your attention to in the screenshot above is the “Sort” item that I put a red rubber band box around in the top right corner of the screenshot. If you click on that, it produces the following menu, from which I would like to select “due date”.
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After selecting “due date”, all of the projects are removed from their respective months and placed at the very top of the page, sorted by due date. This is close to what we’re wanting, but not quite. It is still very important to be able to see the May list sorted from soonest to latest, followed by the June list sorted soonest to latest, and so forth. I’ve scrolled down in this list so that you can see the list of empty months at the bottom and part of the sort result at the top.
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In this next screenshot, I am still inside the sort result (sorted by due date), but I’ve scrolled back up so that you can see the same results, but including December.
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If you select the first December project (the one with the December 13, 2019 due date), then hold shift and click the last one, it will select all the December projects. There’s actually a bug in the way it displays the selection, so for the sake of getting a screenshot that makes sense, I actually included an additional item below it, but deselected it before moving the group.
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Now, in the screenshot above showing the December selected items, I can grab (by clicking and holding on the group of dots to the left of the project that appear on mouseover) and drag all the December items back down to “December” group.
When I do, we have a big problem:
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If you look closely at the screenshot above and the one just before it, you’ll notice that the latest screenshot has no due dates, but the one just before dragging the group down to “December” had due dates on it. This is more than just a display bug. The due dates have actually been removed from the projects. See the following:
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This had a due date in it before. It used to look like this:
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You can imagine how infuriating this was when I dragged all of May 2019 on a different calendar down to “May” and the due date was suddenly stripped away from 113 projects. What’s worse, is there is not even an “undo” pop up for me to utilize to put those back or a project history that I can open and undo an event in. I have to grab the ticket number from each individual project from a completely different system, then open each project individually in Asana and put the due date back again. Something else I noticed when I dragged the giant May selection down to the section labeled “May” was that not only did it strip away the due dates, it unsorted the projects too. So originally when the May group was at the top and been in order by due date, May 1, May 1, May 1, May 2, May 2, May 3, etc… after the due dates were stripped away, the project at the top of the moved selection might have been May 17, then May 1, then May 31, and so on after I was putting the due dates back one project at a time. The projects were no longer in order.
I hope all of this has made some sense and is helpful in either providing us with a solution or at least in enabling someone to show us where we are going wrong in utilizing the software.
Thanks,
-Bob
Just imported so many dates and have to redo them now. I was trying to switch to list view after working in board view, so that I could mass tag, not realizing that moving them to their section would strip all their dates. Very sad. I hope this is something that is a priority to fix or a note that comes up when you decide to use the ‘sort by due date’ function.