I had a Workplace for many years, then I accidentally created an organization, and somehow everyone who was in Workplace with a work email ended up automatically in the organization. I wanted to convert my Workplace into an organization, and they told me that I already have an organization with that domain and that I need to delete it first. To delete it, I had to remove all the users from it. I removed them, but it turned out that they were also removed from Workplace. And all the tasks we were working on there were lost. This is just a disaster! Nobody warned me that if I removed someone from the organization, they would also be removed from Workplace, which wasn’t even connected to the organization at all.
Welcome, @Lazaros, and I’m so sorry to hear this.
I’m assuming you were working with Asana Support on this?
I’m afraid they are in the best position to help you, if you still require help (I couldn’t tell if you were just conveyed the unfortunate experience here for the benefit of others, or still have pending issues.) Perhaps if you do, then when you contact Support again, another person might provide a better experience. To create a support ticket: see How to contact our Support Team.
Thanks,
Larry
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.