Hi there!
Hope everything is going well for everyone
Soo, I’m having some problems with a rule that I set up a long time ago and worked for 1+ year.. but now it has some problems.
The rule, which I apply on both my task and relevant projects is like this:
When the task is overdue (1 day after)
Check if the task is marked as “not completed”
If so, change the due date (1 day after the due date of the task activating the rule).
If needed I can provide some screenshots.. but they are in italian so I don’t think those could help and I think I summarized correctly the question.
So, the problem I’m having is that the rule is inconsistent: it works on some tasks, but not on every task. I don’t undersand why: is it possible that it works only on “yesterday” tasks and not the previous ones? Because it seems to me that Asana change the latest tasks but leaves untouched the older ones.
I hope I explained myself good enough.
Waiting for an answer,
What shoul happen is this this rule should fire just after midnight, for the incomplete tasks that were due the previous day. Not for tasks that have become overdue before.
I know that the trigger fires only the “fresh overdue” tasks. But I don’t get why I get those task. Up until a month ago, every day all tasks moved on the the “today” date.
So everyday every task triggered the rule, and every morning I found myself with all the tiny tasks to move.
Then it didn’t worked anymore.. and randomly some tasks aren’t moved. Any idea on why is that?
I didn’t know about the unnecessity of not completed condition.. thanks!
Oh, I thought the ones it stopped working for were also freshly overdue. But if that isn’t the case then I don’t think Asana support can do much for you.
I would suggest turning this into a feedback thread but for the fact that I don’t see that it makes sense as when a task is already overdue, there isn’t a specific moment that would trigger it. And you’d get a trigger for every task, every day it is overdue in other usecases where the action isn’t to change the due date.
