Prevent Users from Deleting Tasks

Unfortunately appears we will be leaving Asana in the very near-future. My CEO wants to expand usage among departments / managers, but can’t do so without some ability to prevent users from deleting content (tasks). At bare minimum, would need to be notified of when a task is deleted, but that is inexplicably not a feature even though Asana over-notifies you by default on everything else.

It’s a bummer because I do love using the product for my own personal use.

6 Likes

@Ben_Brenner: Sad to see you guys go for such a reason. It would be rather easy to utilize the API for that purpose. It does provide technical notifications when tasks are deleted. Feel free to DM me, if this something you want to consider.

Hope this helps,

Patrick

2 Likes

Patrick it’s a pretty serious issue given people are paying large amounts, while Asana can’t even hide the delete or complete button if the user desires. the Section can be marked complete… that is so hinky it’s sad. This is why people supplement with Evernote. They then use todoist for much of what they pay asana for, and if they need something visual like boards, they use trello which asana shamelessly incorporates and removes dashboards to pretend like it’s an upgrade. People are way smarter than you take them for, please save the callous corporate disregard for those with genuine criticism about a duct taped area of an otherwise so so implementation.

1 Like

@Dean1: First off all, I‘m not representing Asana. PGK is partnering with Asana. I personally love to share my experience with peers. Like I do here — for free btw.

Second: Everyone I got to meet at Asana was pretty much engaged to bring the Asana mission to live. And everybody was so much interested to learn how to make Asana better for its users. So any constructive feedback will be heard :slight_smile:

@Marie: Do you like to follow up?

1 Like

I need to defend @Patrick_Lorenz here, who I have been working with to try and figure out a way to implement a workaround to an issue that, yes, I would still ultimately like to see Asana address. We’re a small-to-mid size organization (less than 50 employees, with only 15 actively using Asana), but as an Admin used to managing controls for larger systems used by significantly more employees (Salesforce, Office365, and other software), I do feel that overall the admin controls in Asana could be significantly improved.

Patrick and so many others on these forums graciously offer their time and expertise, often for free and/or with no expectation of you choosing to engage with them should you want something custom that is not available directly from Asana today. Without having direct visibility into Asana’s product development roadmap, aside from what I see on the forum here, I can tell you that there is no possible way that Asana could deliver upon everything that everyone requests.

While I still believe this particular request should be higher on their development roadmap as I don’t believe it’s an uncommon request, that doesn’t mean it’s the only thing they should be working on until it’s delivered, especially when considering that the functionality provided might not be as great as rolling out another feature set that requires available resources to build, deploy and support. That’s also why Asana has made APIs readily available - so that those who do want to do something not available today have a means to do it.

9 Likes

Hi @Dean1 and thanks for reaching out!

While I do understand your frustration regarding the issues you touch based in your post, please try to keep your feedback constructive and respectful of other Forum members; as a reminder, you can find our Community Forum Guidelines here. We have always welcomed feedback and encouraged users to share their thoughts with us on the Forum. Besides, over the last few years, we’ve heavily relied on customer feedback to build Asana, and while we can’t always address every request as quickly as our users would like to, we do have a robust customer feedback process in place to surface feedback and feature requests; you can learn more about it in this post.

I do understand your concerns regarding the ability for users to delete tasks in Asana, and our team is aware that many other users in this forum share your concerns. Unfortunately, I don’t have any substantial update to share with you today, but rest ensured that I’m closely following up on this behind the scenes and representing your voice. In the meantime, the solution offered by @Patrick_Lorenz might not suit everyone, but I would definitely recommend checking it out, especially if this is putting your workflow at risk.

As always, if you have any follow-up questions, feel free to drop me a DM or to reply on this thread, I’ll be more than happy to help!

2 Likes

I do agree with Ben_Brenner that the admin controls on Asana can be improved. As HR, I was to research a management tool for our agency can use. Upon sharing, my boss deleted a project containing hundreds of files and tasks. She then asked, “So tell me, how would I know if someone else deleted it?” I went through the application and it was evident, there’s was no notification, not a trace… everything was gone. Seems my boss only has the authority to undo following the links from her email, but still, this illustrates how easily one team member can do critical damage on an entire project. To conclude, we’re not moving forward with Asana until there is a deletion permission setting, too risky.

3 Likes

@Victor_Nguyen1, you should reach out to @Patrick_Lorenz and his group because they’ve built out out a pretty cool little bot/tool that can help alert you when specific projects / tasks are followed while still allowing for privacy concerns (if your boss deletes a personal task, she wouldn’t want anyone else to see that). It’s a fairly simple solution they’ve designed to address the current lack of administrative controls.

5 Likes

@Victor_Nguyen1: Feel free to DM me.

2 Likes

Please share links to your developments, highly interested :slight_smile:

1 Like

@Victor_Nguyen1: Sure. Just ping me :slight_smile:

We REALLY need the ability as well to allow users to create tasks and to remove ability to delete tasks created by others. They should be able to delete their own, although if they delete them, have them show permanently in an admin log with ability to restore.

We have been asking for this for years and have had to rebuild entire projects because of malicious users in the past. Comment Only doesn’t allow nearly enough flexibility.

Please build this critical functionality.

5 Likes

If restricting deletes of others tasks is too restrictive, then a better solution would be to build a deleted items bin that everyone in the project can view and recover from. It should show who deleted the item and when. Also there should not be a permanently delete option unless you’re an admin, or unless you were the one that created the item you deleted.

6 Likes

Patrick - can you please share with me the details of your solution? (I’m a little new to the Asana forums, and I can’t figure out to DM - I may be limited).

1 Like

@Brian_MacKenzie: So sorry, I did not see your reply. Please email me lorenz @ pgk . de

Hi ,

I am a news user and was deliberating with the same problem .

while i could’nt find a way in Asana Basic version to prevent other users from deleting the task , but if they delete the task both myself and them get notified in email about deletion . At least by this we have a clear information on who deleted and when.

Hope this workaround helps till the time Asana builds a proper solution .

How can i hear about your tool?

This remains an absolute joke. For whatever reason, in Asana, being an Admin provides no additional power to remove problematic users or recover what they may have done. It would be nice if Asana ever actually looked into this, as many people over the internet have taken issue with this and have even left the platform because of it.

3 Likes

Adding my vote here.
If I delegate a task to an assignee, I do not want that person being able to delete the task without:

  1. Me being notified in my inbox
  2. The delegate being prevent from deleting without a warning it was a task I gave them
  3. the delegate being prevented from permanently deleting my task
6 Likes

Hi.

Not all users who work in team have professional mindset. I will request for a feature were the assigner of Task can lock deleting of task / subtask / attachment for other user. We can have a small lock icon near task / subtask / attachment which the assigner can click to enable. If the assignee edits something then trail of that edit must be recorded and shown in the window.

Please do this otherwise in emerging countries like India it will be very difficult to use.

3 Likes