Prevent Users from Deleting Tasks

It is sad that such an important behaviour that is required for most organizations is implemented in this way in Asana. This is one of the only reason we discourage our teams from using Asana. At most, our members use it only as a personal organizer.

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I agree this would be very useful!

As an interim fix, at least some sort of notification sent to the project owner that a task was deleted, who deleted it, the task name & description would be better than nothing at all. Unfortunately at the moment I have literally no idea if someone deleted a task permanently.

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I would also like this feature implemented.

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Asana - Can you at least tell us if you are open to implementing this solution?

If the answer is no, why in the world not?

I’m assuming that most people on this chain work with tech - please avoid weak answers or excuses.

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Asana - Can you at least tell us if you are open to implementing this solution?

If the answer is no, why in the world not?

I’m assuming that most people on this chain work with tech - please avoid weak answers or excuses.

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Hi @Donnie_Chambers; unfortunately, I’m not able to disclose our Roadmap publicly (you can learn why in this post); but we recently implemented an option allowing Admins to lock custom fields with our Enterprise plan. I’m afraid I donb’t have more info to share today, but I’ll make sure to keep you posted as soon as I have an update regarding an option to prevent users from deleting tasks. All the best!

We had someone delete tasks and then went about permanently deleting them from the deleted tab…maliciously. Upon contact with asana support… the only thing you can do is make sure the people using asana are responsible and if you see any signs of trouble…lock their permissions.

It took us weeks to fix it.

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This is surely one of worst aspect of Asana, user permissions are disaster. Any slightly serious project demands more options for user permissions… How difficoult is to apply simple settings like check boxes like:
User can (can’t) delete task
Any software developer should be able to develop this feature within days or less… really disappointing.
We have 20 users and we don’t have any control over them. Permissions we have are so irational and not usable that there is no sense on setting them. Difference between Can comment with task assigned and Can edit are in placing tags…
Admin should be able to do everything. User should be able to do everything except to delete and reassign task. Standard User should be able just to add content and sub tasks as well as to complete tasks.
Ether way this options should be separated and admin should be able to select his best configuration. I remember collage days, mysql + php it is 20 min of work, mostly copy past code from the Internet… how complex it is really?

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The need for a project manager is precisely that the user can complete their task and report the same fulfilled. If the user can delete their task or complete it without audit or confirmation from a manager this is useless. Will it be modified soon? or do we simply need to look for another application?

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This is another scale issue…Asana assumes all teams are small and/or high in trust and accountability. Fortunately, this is true in many cases…certainly not all. With large, distributed teams, yes, I’m sorry to say one can never be certain that there will never be a malicious user, or even just a seriously misguided one with a strong urge to tidy up.

Asana, I would urge you to reconsider your assumptions about all scale questions…some teams are huge, with 1000s of people. Some organizations have 50-100 ACTIVE projects. (OR make that 1000+ depending on each organization’s workarounds and conventions.) Some projects have 500 open, active tasks. Or more. Some program managers need to keep 50 programs moving. Some organizations may create 300 tags and 100 custom fields (or more) and they need a way to see, organize and maintain them. Etc.

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Our team is of 10 users, farmaceutical developmente, and there is no bad intention in the use of the application, but the hierarchies allow to delimit the functions of the user in the team in every working group there is an administrator and users with lower privileges. The need for an apps is to avoid resorting to a spreadsheet to take control and avoid errors by the easy modification of tracking data.

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I fully agree with the above comments, is there no way to prevent some users to delete a task or to be at least notified when they delete a task you’ve created?

It’s a real security issue in my opinion too…

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Hi, trialling the software.

Is there anyway of preventing assigned tasks being deleted? So Im a project coordinator and assign a task, they are able to be deleted by the person being assigned to.

Also any comments on tasks are not being sent to me.

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@Carmel_Projects welcome to the forum… With premium you can make a project comment only so users can only comment on the project. Which means they won’t be able to delete takes.

Have a look at this guide article…
https://asana.com/guide/help/permissions/user-permissions

With regards to email notifications have a look at this article.

Hope these help…

Jason.

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Hi @Carmel_Projects :wave:t3: and thanks for jumping in @Jason_Woods!

We already have a thread on this topic in the Forum, so I have gone ahead and merged this post with the main thread to avoid having too many duplicates; hope that’s ok!

Please let me know if there is anything I can help with!

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I agree with all of the above comments re the need for admin-level permissions to delete a task that someone else has created. Also, if user delete a task that he or she created, that deletion event should be permanently logged. Do the products that compete with Asana have this capability?

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Unfortunately appears we will be leaving Asana in the very near-future. My CEO wants to expand usage among departments / managers, but can’t do so without some ability to prevent users from deleting content (tasks). At bare minimum, would need to be notified of when a task is deleted, but that is inexplicably not a feature even though Asana over-notifies you by default on everything else.

It’s a bummer because I do love using the product for my own personal use.

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@Ben_Brenner: Sad to see you guys go for such a reason. It would be rather easy to utilize the API for that purpose. It does provide technical notifications when tasks are deleted. Feel free to DM me, if this something you want to consider.

Hope this helps,

Patrick

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Patrick it’s a pretty serious issue given people are paying large amounts, while Asana can’t even hide the delete or complete button if the user desires. the Section can be marked complete… that is so hinky it’s sad. This is why people supplement with Evernote. They then use todoist for much of what they pay asana for, and if they need something visual like boards, they use trello which asana shamelessly incorporates and removes dashboards to pretend like it’s an upgrade. People are way smarter than you take them for, please save the callous corporate disregard for those with genuine criticism about a duct taped area of an otherwise so so implementation.

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@Dean1: First off all, I‘m not representing Asana. PGK is partnering with Asana. I personally love to share my experience with peers. Like I do here — for free btw.

Second: Everyone I got to meet at Asana was pretty much engaged to bring the Asana mission to live. And everybody was so much interested to learn how to make Asana better for its users. So any constructive feedback will be heard :slight_smile:

@Marie: Do you like to follow up?

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