Pause rules when I run out of AI credits (or for that matter any other time)

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1

Navigation:

My Tasks → Workflow → Rules

Steps:

  1. Add a rule that requires AI to run. I had one that said “if the task name is kitchen or trash or dishwasher or toilets, add it to the project named cleaning”. (AI is necessary because apparently I can’t use the task name as a trigger.)
  2. Run that rule (and anything else requiring AI) until you run out of credits
  3. Start receiving email every time the rule tries to run explaining that you are out of credits and need to call your admin to see if you can buy more credits
  4. Since you are the admin, owner, chief cook, and bottle washer, ignore your own requests to spend money on more credits
  5. Get annoyed at the email and return to the list of rules
  6. Discover that you can’t pause the rule, you have to delete it altogether, thus destroying your work
  7. Spend 10 minutes trying to find a way to give feedback.

Preferred path:

  1. Add a rule that requires AI to run. I had one that said “if the task name is kitchen or trash or dishwasher or toilets, add it to the project named cleaning”. (AI is necessary because apparently I can’t use the task name as a trigger.)
  2. Run that rule (and anything else requiring AI) until you run out of credits
  3. Receive an email explaining that you are out of credits and need to call your admin to see if you can buy more credits.
  4. Navigate to your rules and pause the offending rule(s), which prevents the rule(s) from running without destroying the work used to create them.

Preferred outcome:

Admin isn’t annoyed at loss of work.

2

Hi @anne_gibson, I’m not sure if there is a change in rules with AI involved, but you should be able to pause any rule you create within the Rule editor.

  1. Go to the Rule list in the appropriate project

  2. Click on the Rule to edit

  3. Up next to the Rule Name is the little indicator that says “Active”.

  4. Click on that and you should be able to change the status to “Paused”

  5. Save your changes.

    Screenshot 2026-02-17 at 2.11.08 PM
    Screenshot 2026-02-17 at 2.11.08 PM3172×500 42.9 KB

3

Thank you @billyadams ! I swear I looked for that option all over the place. I think I expected it to be over to the right with the rest of the controls for the rule. Or maybe it wasn’t there for some reason – but I just recreated my rule and it’s definitely there now. So problem resolved with the exception that the UX team might want to test the location of that option to see if I’m the only weirdo looking for it to be on the right :wink:

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