Outlook Email to Task failing

Tips and Tricks
#1

Briefly describe (1-2 sentences) the Bug you’re experiencing:
Email forward to task function is being rejected by Asana, it appears. It appears that the rejection might be stemming from Outlook’s rule to forward as an attachment.

Steps to reproduce:
I manually forwarded the email in question to the Asana Project and it went through. I also forwarded it as an attachment (just like the Outlook Rule) and it also went through.

Browser version: Chrome Version 87.0.4280.141

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#2

Just clarify- this is a rule that I have had in effect for well over 2 years, and I don’t recall having this issue a single time. It just started in the last 24 hours, and has happened twice (the only two times the rule would have been applied).

I can’t determine if this is an issue with my organization’s email servers or if it is an issue with Asana.

#3

@Marie I think you can archive/remove this post. It looks like it is an issue with Microsoft’s security email settings that was changed without notifying our organization. Thanks

1 Like
#4

Thanks for letting us know @TJ_WaterMan! I’m gone ahead and closed this thread but please feel free to reach out if you have any other questions!

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#5