Email to My Task or Project not working - Outlook

English Forum Critical Bugs Closed
1

Briefly describe (1-2 sentences) the Bug you’re experiencing:
Just this morning it seems like the email to My Tasks or Project are not coming through / or may be delayed. Is anyone else experiencing this?

Steps to reproduce:

  1. Forward message to Asana using x@mail.asana.com or project email in Outlook
  2. Nothing appears in Asana

Browser version:
Chrome - Version 87.0.4280.88 (Official Build) (64-bit)

Upload screenshots below:
N/A

2

Hi @Cally_McIntyre, thanks for reaching out and sorry for the trouble here!

Are you receiving a bounced email when you trying to send emails to x@mail.asana.com or project? If so, can you send me the message you are receiving?

Looking forward to your reply!

3

Hi Emily

Looks like they finally came through and it is fixed.
And no - I wasn’t receiving any bounced email notifications when it happened. Thanks for checking on this so quickly.

4

I’m glad the issue is now solved @Cally_McIntyre!

5

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