Outlook Add-on in MS Marketplace not allowing install

outlook
add-on

#1

Hello,

I am trying to install the Asana for Outlook addon via the MS Marketplace and getting the following error when clicking “Get it now” from my business email address :
Installation failed
REST API is not yet supported for this mailbox

Does anyone know why this is occuring?

Thanks,
Tom


#2

@thomas.livesey I would suggest checking with you companies Outlook admin as I believe you have to allow third party add-ons to be available. I know in my case, my client doesn’t allow third party add-on without extensive due process and justification…

Jason.