Hi the new gmail sync feature to include updates on future replies is great. However, we are still in great need of syncing emails to existing tasks. This is important because most often, project tasks are already created by the time email communication is happening. The inability to add an email or multiple emails to the relevant task without creating a new task really defeats the efficiency of this automation.
Would anyone else benefit from this feature upgrade?
A few weeks ago I saw the exciting new feature of syncing your email responses to an asana ticket automatically through the Gmail Add-On:
However, I notice that it only seems to build this connection if I make a NEW Asana task through the add-on. If, instead, I search for a pre-existing asana task, it does successfully pair them (so the task opens every time I open that email thread), but I have no option to sync emails to it. Is there a way to trigger email syncing on pre-existing asana tasks once they’re paired through this tool?
I often need to add emails to existing tasks in Asana. As I work primarily out of Asana, that linked email for the task I am working on does not show and I need to search my emails to follow up. I see this has been requested many times before and wondering if it can be revisited?
@Dave_Pfeiffer, I’ve merged your post into an existing thread where you can click the title to scroll to the top and vote by clicking the purple Vote button.
I’m unsure if this is completely related; however, now my Google Workplace Add-On keeps giving me an error message saying that it could not attach the email to the created task, which I initiated through the Google plugin. Yet, when I go to the project, I see the task created, which says it is syncing email replies. This isn’t syncing either, despite what it says in the task. I now have to manually add notes from connected emails to the created Asana task. Please let me know if this is happening to anyone else or if anyone has recommended solutions, as it has added to my workflow. Still, this integration piece is no longer functioning as it should.