Briefly describe (1-2 sentences) the Bug you’re experiencing:
I am a brand new user and need to change my account email address and add new addresses. I have gone through the steps of adding an address (by “Adding New Email” just as the knowledge base instructs), but the system is not sending out a verification of any kind or accepting any of my addresses. I’ve checked my spam and junk, tried other browsers, nothing is working. Can someone help me? I’m also feeling like getting from a real person is not possible. Is there a better way that I just can’t find? THANKS!
Steps to reproduce:
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Hi @Jenelle_Johannes and welcome to the Forum! 
Sorry to hear your are running into trouble here and apologies for the delay in responding.
The verification email should have been sent to your new email address. More info on adding your email here: https://asana.com/guide/help/fundamentals/settings#gl-add-email in case you were following different steps.
If you’re still running into trouble, please contact our Support Team following these steps: https://forum.asana.com/t/how-do-i-contact-support/19057/7, they will be able to manually add this email address for you.
Unfortunately, due to security reasons, we’re not able to resolve these issues directly through the Forum but if there is anything else I can help you with, please don’t hesitate reach out. Sorry again for the inconvenience. I hope you have a nice week!
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